Voice Process

Start your next role as a Voice Process with Zest job hiring India Pvt Ltd in Vijayanagar, Bengaluru. The pay goes up to ₹20,000/month. There are 30 open positions.

In the employer’s words

Customer Support Executive Voice Process (Delivery Sector)We Are Looking For A Customer Support Executive (Voice Process) To Handle Inbound And Outbound Calls Related To Delivery Services. The Candidate Will Assist Customers, Delivery Partners, And Vendors By Resolving Delivery-Related Queries Efficiently And Professionally. Type : Outbound, Inbound, Domestic | Languages : Hindi

Key responsibilities

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi
• You are customer-first and polite

Job details

• Job location: Vijayanagar, Bengaluru, Karnataka
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Zest job hiring India Pvt Ltd reviews applications regularly.