Telecalling Team Leader

Start your next role as a Telecalling Team Leader with Zestjob Hiring India Pvt Ltd in Basaveshwar Nagar, Bengaluru. Salary is up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Kannada, Hindi

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Hindi, Kannada, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Kannada, Hindi
• Someone calm under pressure and polite

Job details

• Job location: Basaveshwar Nagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Zestjob Hiring India Pvt Ltd.