Telecalling Team Leader

Join Zestjob Hiring India Pvt Ltd as a Telecalling Team Leader in Vijayanagar, Bengaluru. The pay goes up to ₹35,000/month. 30 candidates will be hired for this role.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Kannada, Hindi

Compensation

You will be paid ₹30,000 – ₹35,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Hindi, Kannada, Tamil, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Kannada, Hindi
• You are calm under pressure and polite

Key responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Vijayanagar, Bengaluru, Karnataka
• Openings: 30
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Zestjob Hiring India Pvt Ltd today.