Telecalling Team Leader

Zestjob Hiring India Pvt Ltd wants to bring on a Telecalling Team Leader for its Kamaksipalya, Bengaluru team. There are 30 open positions. Salary is up to ₹32,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Kannada, Hindi

Compensation

You will be paid ₹30,000 – ₹32,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Hindi, Kannada, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Kannada, Hindi

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Quick facts

• Job location: Kamaksipalya, Bengaluru, Karnataka
• Vacancies: 30
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Zestjob Hiring India Pvt Ltd.