Telecalling Team Leader

Looking for a Telecalling Team Leader role in Attiguppe, Bengaluru? Zestjob Hiring India Pvt Ltd is hiring now. Salary is up to ₹30,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Kannada, Hindi

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Hindi, Kannada, Tamil, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Kannada, Hindi
• You are patient and calm under pressure

Day-to-day work

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Attiguppe, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Zestjob Hiring India Pvt Ltd reviews applications regularly.