Telecalling Team Leader

Looking for a Telecalling Team Leader role in Magadi Road, Bengaluru? Zestjob Hiring India Pvt Ltd is hiring now. You can earn up to ₹32,000/month. 30 candidates will be hired for this role.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Kannada, Hindi

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Hindi, Kannada, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Kannada, Hindi
• A polite, calm under pressure attitude

Compensation

The salary for this role is ₹30,000 – ₹32,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Magadi Road, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work type: Work from office

Ready to start? Upload your resume and apply to Zestjob Hiring India Pvt Ltd today.