Telecalling Team Leader

Zestjob Hiring India Pvt Ltd wants to bring on a Telecalling Team Leader for its Nayanda Halli, Bengaluru team. The pay goes up to ₹32,000/month. There are 30 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Kannada, Hindi

What you will do

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹30,000 – ₹32,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Hindi, Kannada, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Kannada, Hindi
• You are patient and calm under pressure

Job at a glance

• Job location: Nayanda Halli, Bengaluru, Karnataka
• Vacancies: 30
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Zestjob Hiring India Pvt Ltd. It takes less than a minute.