Telecalling Team Leader

Looking for a Telecalling Team Leader role in Nagarbhavi, Bengaluru? Zestjob Hiring India Pvt Ltd is hiring now. The team is filling 30 vacancies. You can earn up to ₹32,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Kannada, Hindi

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Compensation

You will be paid ₹30,000 – ₹32,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Hindi, Kannada, Tamil, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Kannada, Hindi
• A patient, calm under pressure attitude

Position details

• Location: Nagarbhavi, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Zestjob Hiring India Pvt Ltd.