Ecommerce Account Manager

Zilon Enterprise has an opening for an Ecommerce Account Manager based in Saroli, Surat. You can earn up to ₹25,000/month. 3 candidates will be hired for this role.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Computer

What you will do

As an Ecommerce Account Manager, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

What you get

Compensation: ₹10,000 – ₹25,000 per month.

Requirements

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Basic Excel and Computer
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Computer

Position details

• Location: Saroli, Surat, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3

Ready to start? Upload your resume and apply to Zilon Enterprise today.