Tele Caller

Join Zinon IMF Private Limited as a Tele Caller in Shyambazar, Kolkata. The pay goes up to ₹12,000/month. Freshers can apply. The team is filling 12 vacancies.

In the employer’s words

We Are Looking For A Female Telecaller To Work At Our Shyambazar Office, Responsible For Calling Customers For Car Insurance Renewals, Explaining Policy Details, Handling Incoming Calls, And Following Up With Customers To Ensure Timely Renewals. Good Communication Skills And A Professional Approach Are Required.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Typing speed, Verbal communication, CRM tools and Active listening
• Female Only
• No English required
• Freshers can apply
• Someone patient and calm under pressure

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Position details

• Work location: Shyambazar, Kolkata, West Bengal
• Vacancies: 12
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:45 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Zinon IMF Private Limited reviews applications regularly.