International Voice Process Agent

Zobone International Outsourcing Private Limited wants to bring on an International Voice Process Agent for its Raiya Road, Rajkot team. You can earn up to ₹35,000/month.

In the employer’s words

Hiring A Uk Property Management Executive To Support Residential & Commercial Portfolios. Role Involves Handling Compliance & Maintenance Queries, Coordinating Certifications (Gas, Eicr, Epc), Managing Crm Cases, Liaising With Landlords, Tenants & Uk Teams, And Ensuring Smooth Property Operations In A Fast-Paced International Environment. 1 - 2 Years Experience Compulsory. | Languages : English

Salary

The salary for this role is ₹25,000 – ₹35,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A customer-first, polite attitude

Position details

• Work location: Raiya Road, Rajkot, Gujarat
• Employment type: Full time
• Timings: Afternoon Shift Timings : Mon To Fri (Summers) 01:00 PM - 10:30 PM , (Winters) 02:00 PM - 11:30 PM , Saturday will be wi
• Interview timings: First interview will be the telephonic interview with HR , Second round will be the walk in interview with the Project Manager in office , Final round will be the client side interview
• Work mode: On-site
• Openings: 1

Apply today and take the next step in your career with Zobone International Outsourcing Private Limited.