Customer Support Representative (Cs...

Start your next role as a Customer Support Representative (Cs... with Zobrx by eVanik Networks in Sector 2 - Noida, Delhi. You can earn up to ₹28,000/month. There are 10 open positions.

Note from the employer

1. Customer Experience & Relationship Management Own The Overall Customer Relationship And Experience Throughout The Customer Lifecycle. Build Strong, Professional And Long-Term Relationships With Customers. Understand Customer Requirements, Business Challenges And Expectations. Conduct Regular Customer Connects To Review Usage, Concerns. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

What the job involves

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

What we are looking for

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are polite and patient

Salary

You will be paid ₹23,000 – ₹28,000 per month.

Job at a glance

• Work location: Sector 2 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Zobrx by eVanik Networks.