Zomato Hiring Customer Service Exec...

Zomato Eternal wants to bring on a Zomato Hiring Customer Service Exec... for its Sector 20 - Gurgaon, Delhi team. There are 30 open positions. Salary is up to ₹30,000/month.

Note from the employer

Answering Phone Calls, Live Chat Messages Or Emails, Finding Solutions To Problems For Customers And Maintaining Expert Knowledge About A Company'S Offerings. Languages : English, Bengali, Bengali, English

What you will do

As a Zomato Hiring Customer Service Exec..., your work will include:

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, English
• Good English
• Freshers can apply
• Languages: English, Bengali, Bengali, English
• Someone calm under pressure and patient

Compensation

Compensation: ₹20,000 – ₹30,000 per month.

Quick facts

• Work location: Sector 20 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Zomato Eternal today.