Call Centre Bpo Executive Immediate...

Join Zomato pvt Ltd as a Call Centre Bpo Executive Immediate... in Banashankari, Bengaluru. You can earn up to ₹18,000/month. The team is filling 10 vacancies. No experience? You can still apply.

Employer’s description

Designation /Role:Telecaller Executive Process: Inbound/Outboundlocation: Jp Nagar Interview:Time: 10.00 Am - 5.00 Pm (Walk In Timing) Experience; Fresher - 0-4 Year (Voice Process)Shift: Day Shift Weekly Off - Fixed Sunday Age Limit- 30. Type : Outbound, Inbound

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Inbound and Outbound
• Female Only
• No English required
• Freshers can apply
• Type: Outbound, Inbound
• Someone polite and patient

Pay and perks

You will be paid ₹15,000 – ₹18,000 per month.

Your responsibilities

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

Position details

• Location: Banashankari, Bengaluru, Karnataka
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 10
• Work mode: Office-based

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