Telecaller Job Only (Female Telecal...

A new Telecaller Job Only (Female Telecal... role is open at Zomato Pvt Ltd, BTM Layout, Bengaluru. You can earn up to ₹20,000/month. 10 candidates will be hired for this role.

In the employer’s words

Designation /Role:Telecaller Executive Process: Inbound/Outboundlocation: Jp Nagar Interview:Time: 10.00 Am - 5.00 Pm (Walk In Timing) Experience; Fresher - 0-4 Year (Voice Process)Shift: Day Shift Weekly Off - Fixed Sunday Age Limit- 30. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.

Compensation

The salary for this role is ₹17,000 – ₹20,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Inbound and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• A calm under pressure, customer-first attitude

Job details

• Location: BTM Layout, Bengaluru, Karnataka
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 10
• Work mode: Office-based

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