Telecaller Job Only (Female Telecal...

Zomato pvt Ltd has an opening for a Telecaller Job Only (Female Telecal... based in Kumaraswamy Layout, Bengaluru. Salary is up to ₹25,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound

Salary

Salary: ₹17,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Someone calm under pressure and polite

Day-to-day work

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Work location: Kumaraswamy Layout, Bengaluru, Karnataka
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 10

Ready to start? Upload your resume and apply to Zomato pvt Ltd today.