Telecaller Job Only (Female Telecal...

zomato pvt Ltd is looking for a Telecaller Job Only (Female Telecal... to join its team in Banashankari, Bengaluru. You can earn up to ₹20,000/month. 10 candidates will be hired for this role.

Employer’s description

Designation /Role:Telecaller Executive Process: Inbound/Outboundlocation: Jp Nagar Interview:Time: 10.00 Am - 5.00 Pm (Walk In Timing) Experience; Fresher - 0-4 Year (Voice Process)Shift: Day Shift Weekly Off - Fixed Sunday Age Limit- 30. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound

Salary and benefits

You will be paid ₹17,000 – ₹20,000 per month.

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Inbound, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound

Job at a glance

• Job location: Banashankari, Bengaluru, Karnataka
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 10
• Work mode: Work from office
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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