Telecalling Team Leader Wanted Imme...

Zomato pvt Ltd is looking for a Telecalling Team Leader Wanted Imme... to join its team in JP Nagar, Bengaluru. 10 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹18,000 – ₹25,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Inbound and Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Someone calm under pressure and customer-first

Position details

• Work location: JP Nagar, Bengaluru, Karnataka
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Zomato pvt Ltd.