Telecalling Team Leader Wanted Imme...

Join Zomato pvt Ltd as a Telecalling Team Leader Wanted Imme... in JP Nagar, Bengaluru. 10 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Verbal communication, CRM tools, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹18,000 – ₹25,000 per month.

Day-to-day work

• You will escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: JP Nagar, Bengaluru, Karnataka
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

Apply today and take the next step in your career with Zomato pvt Ltd.