Telecalling Team Leader Wanted Imme...

Zomato pvt Ltd is looking for a Telecalling Team Leader Wanted Imme... to join its team in JP Nagar Phase 1, Bengaluru. There are 5 open positions. The pay goes up to ₹25,000/month. Freshers can apply.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Outbound, Inbound

What the job involves

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Inbound, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Someone patient and polite

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Position details

• Location: JP Nagar Phase 1, Bengaluru, Karnataka
• Openings: 5
• Job type: Full time
• Work mode: Work from office
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Zomato pvt Ltd reviews applications regularly.