Telecalling Team Leader Wanted Imme...

Zomato pvt Ltd is looking for a Telecalling Team Leader Wanted Imme... to join its team in JP Nagar Phase 1, Bengaluru. There are 10 open positions. Salary is up to ₹20,000/month. Freshers can apply.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Outbound, Inbound

Salary

Compensation: ₹18,000 – ₹20,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Inbound, Outbound
• Female Only
• No English required
• Freshers can apply
• Type: Outbound, Inbound
• You are customer-first and polite

Job details

• Job location: JP Nagar Phase 1, Bengaluru, Karnataka
• Work type: Work from office
• Employment type: Full time
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Zomato pvt Ltd.