Zomato Bpo Executive Call Center Ag...

Join Zomato as a Zomato Bpo Executive Call Center Ag... in Sector 127 - Noida, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹18,000/month.

Employer’s description

Solve The Customer Query Over The Call. Providing Support .

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Skills: CRM tools, Hindi and English, Complaint handling, Typing speed
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Compensation

The salary for this role is ₹14,000 – ₹18,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.

Position details

• Job location: Sector 127 - Noida, Delhi, Delhi
• Vacancies: 30
• Work type: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Zomato.