Zomato Customer Care Executive Bpo ...

Looking for a Zomato Customer Care Executive Bpo ... role in Sector 128 - Noida, Delhi? Zomato is hiring now. You can earn up to ₹20,000/month. There are 25 open positions. No experience? You can still apply.

Employer’s description

Handle Inquiries: Respond To Inbound User Queries Via Phone Calls, Emails, Live Chat, And Social Media.Provide Accurate Information: Guide Users On Product Features, Billing Setups, Orders, And Company Policies.

Key responsibilities

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Eligibility

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Complaint handling, Active listening, Verbal communication, Typing speed
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Job details

• Location: Sector 128 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25
• Job type: Full time

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