Zomato Hiring Customer Service Exec...

Join Zomato as a Zomato Hiring Customer Service Exec... in Sector 25 - Gurgaon, Delhi. There are 30 open positions. You can earn up to ₹30,000/month. Freshers can apply.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Malayalam, Tamil, Marathi, Telugu, Bengali, Kannada, English

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, English, Kannada, Malayalam, Marathi, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Marathi, Telugu, Bengali, Kannada, English

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Job details

• Work location: Sector 25 - Gurgaon, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Zomato today.