Zomato Inbound Outbound Customer Su...

Looking for a Zomato Inbound Outbound Customer Su... role in Sector 28 - Gurgaon, Delhi? Zomato is hiring now. Salary is up to ₹26,500/month. The team is filling 30 vacancies.

In the employer’s words

Resolving Product Or Service Issues, Addressing Complaints, And Ensuring High Customer Satisfaction . Languages : Marathi, Malayalam, Tamil, Bengali, Telugu, Kannada, English

Your responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹17,500 – ₹26,500 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, English, Kannada, Malayalam, Marathi, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Marathi, Malayalam, Tamil, Bengali, Telugu, Kannada, English
• Someone customer-first and patient

Position details

• Work location: Sector 28 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

Ready to start? Upload your resume and apply to Zomato today.