Zomato Inbound Outbound Customer Su...

Zomato is looking for a Zomato Inbound Outbound Customer Su... to join its team in Sector 28 - Gurgaon, Delhi. Salary is up to ₹26,500/month. No experience? You can still apply. The team is filling 30 vacancies.

In the employer’s words

Answer Inbound Phone Calls, Emails, Live Chats, And Social Media Messages.Troubleshoot And Solve Product Or Service Complaints.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Verbal communication, Hindi and English, Complaint handling, Active listening
• Good English
• Freshers can apply
• You are polite and patient

What you will do

As a Zomato Inbound Outbound Customer Su..., your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹17,000 – ₹26,500 per month.

Job details

• Location: Sector 28 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Zomato today.