Telecaller

Zuka Beauty Salon And Spa wants to bring on a Telecaller for its Gachibowli, Hyderabad team. The pay goes up to ₹20,000/month. The team is filling 2 vacancies. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, Telugu, English

What you get

Compensation: ₹18,000 – ₹20,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.

What we are looking for

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of English, Hindi and Telugu
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, Telugu, English
• You are calm under pressure and patient

Position details

• Job location: Gachibowli, Hyderabad, Telangana
• Working hours: 11:00Am to 8:00pm
• Work mode: Office-based
• Employment type: Full time
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Zuka Beauty Salon And Spa.