International Voice Process Agent

Zynvo Billing Solution is looking for an International Voice Process Agent to join its team in Cantonment, Tiruchirappalli. 29 candidates will be hired for this role. You can earn up to ₹36,000/month.

Note from the employer

An International Voice Process Typically Means A Business Or Customer Service Process That Involves Handling Voice-Based Interactions (Phone Calls) On A Global Scale. This Could Include Customer Support Or Any Other Voice-Related Service Provided By A Company To Its Customers Or Clients In Different Countries. Languages : English

What you get

You will be paid ₹30,000 – ₹36,000 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• Someone patient and customer-first

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Position details

• Work location: Cantonment, Tiruchirappalli, Tamil Nadu
• Work type: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 29
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Zynvo Billing Solution today.