Telecaller

Start your next role as a Telecaller with ZyroCab in Rajeev Nagar, Patna. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

You will be paid ₹8,000 – ₹12,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Candidate profile

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: Hindi and English, Active listening, Verbal communication, CRM tools
• Female Only
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Job at a glance

• Work location: Rajeev Nagar, Patna, Bihar
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

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