Salary benchmark for employers
Customer Service Associate Salary in Mumbai (2026)
₹20,000per month, median
Half of Customer Service Associate posts in Mumbai offer ₹18,500–₹24,400 a month. Based on 62 live job posts that state a salary, updated 14 November 2026.
Pay distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| ₹17,000 | ₹18,500 | ₹20,000 | ₹24,400 | ₹29,900 |
- Active posts
- 62
- Employers
- 36
- Open to freshers
- 76%
- New in 30 days
- 6
What to offer Customer Service Associate candidates in Mumbai
- Offer at least ₹20,000 a month to match the typical post in Mumbai; ₹24,400 or more puts you in the top quarter of posts.
- Hiring freshers? Their median offer is ₹19,000 — 5% below the overall median.
- 6 new Customer Service Associate posts went live in the last 30 days — publish your monthly range so candidates can compare.
Experience
Customer Service Associate salary by experience
| Experience | Posts | Median / month |
|---|---|---|
| Fresher (0 years) | 47 | ₹19,000 |
| 1–2 years | 15 | ₹22,500 |
Job type
Salary by employment type
| Type | Posts | Median / month |
|---|---|---|
| Full-time | 62 | ₹20,000 |
Qualification asked
- 12th pass85% · 53
- Graduate13% · 8
- 10th pass2% · 1
Localities
Customer Service Associate salary by area of Mumbai
| Area | Posts | Median / month |
|---|---|---|
| Thane | 11 | ₹19,000 |
| Malad | 8 | ₹23,000 |
| Airoli | 4 | — |
| Ghansoli | 4 | — |
| Malad West | 3 | — |
| Navi Mumbai | 3 | — |
| Thane West | 3 | — |
| Andheri | 2 | — |
Compare
Mumbai vs other places
| Place | Median / month | vs here | Posts |
|---|---|---|---|
| Mumbai | ₹20,000 | — | 62 |
| Maharashtra (state) | ₹19,800 | -1% | 76 |
| India | ₹18,500 | -7% | 160 |
Market
Who is hiring in Mumbai
6 new posts in the last 30 days.
- Career Guideline Services India Private Limited10
- Sa Modern Solutions5
- Omega Management Services4
- Fusion Cx Limited3
- Commivik Infosystem Private Limited2
- Direct Source2
- Logix Staffing Private Limited2
- Shine Services Group2
Real offers
Recent Customer Service Associate posts with pay
- Customer Service AssociateFusion Cx Limited · Mumbai · Fresher · 2 days ago₹16,000 – ₹21,000/month
- Customer Service AssociateShunya Tattva Management Consultants · Mumbai · Fresher · 10 days ago₹17,000 – ₹24,000/month
- Customer Service AssociateCareer Guideline Services India Private Limited · Mumbai · Fresher · 13 days ago₹15,000 – ₹30,000/month
- Customer Service AssociateAlentisgobal Solutions · Mumbai · Fresher · 13 days ago₹14,000 – ₹18,500/month
- Customer Service AssociateUnh Management Services Pvt Ltd · Mumbai · 1–2 yrs · 15 days ago₹18,000 – ₹25,000/month
- Customer Service AssociateDigitide Solutions Limited · Mumbai · Fresher · 17 days ago₹15,000 – ₹20,000/month
Frequently asked questions
What is the Customer Service Associate salary in Mumbai?
The median advertised salary is ₹20,000 a month across 62 current job posts. Most offers fall between ₹18,500 and ₹24,400, and 10% of posts pay ₹29,900 or more.
What is the Customer Service Associate salary for freshers in Mumbai?
Posts open to freshers (0 years) advertise a median of ₹19,000 a month, based on 47 jobs.
What do Customer Service Associate jobs pay experienced candidates in Mumbai?
1–2 years: ₹22,500 a month (median of posts asking for that experience).
Where in Mumbai do Customer Service Associate jobs pay the most?
Malad (₹23,000) and Thane (₹19,000) have the highest median offers among areas with at least 5 posts.
Is Customer Service Associate pay in Mumbai higher than in the rest of Maharashtra?
It is about the same: ₹20,000 in Mumbai against ₹19,800 across Maharashtra.
How is this salary data calculated?
From 62 active job posts for Customer Service Associate in Mumbai on BetterJobs that state a salary. Pay is converted to a monthly amount and rounded to the nearest ₹100; last updated 14 November 2026.
For employers
Hiring Customer Service Associate in Mumbai?
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