Customer Care Executive

63Ideas Infolabs Private Limited is hiring a Customer Care Executive in Kadubeesanahalli, Bengaluru. 10 candidates will be hired for this role. The pay goes up to ₹30,000/month.

In the employer’s words

Key Responsibilities Proactively Reach Out To Potential Customers Via Calls, Emails, And Digital Channels Qualify Inbound And Outbound Leads To Identify High-Potential Opportunities Understand Customer Needs And Pitch Relevant Products/Services Effectively Maintain And Update Crm With Accurate And Actionable Customer Data Own The End-To-End. 1 - 2 Years Experience Compulsory. | Languages : Kannada, English, Telugu, Tamil, Hindi

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Kannada, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, English, Telugu, Tamil, Hindi
• You are customer-first and patient

Salary

Compensation: ₹20,000 – ₹30,000 per month.

Position details

• Work location: Kadubeesanahalli, Bengaluru, Karnataka
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — 63Ideas Infolabs Private Limited reviews applications regularly.