Customer Care Executive

Looking for a Customer Care Executive role in HSR Layout Sector 3, Bengaluru? 909 Infotech is hiring now. Freshers can apply. Salary is up to ₹20,000/month. 25 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

The salary for this role is ₹20,000 per month.

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Typing speed, Active listening, CRM tools and Complaint handling
• Male Only
• Basic English
• Freshers can apply

Quick facts

• Location: HSR Layout Sector 3, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25
• Work mode: Work from office

Apply today and take the next step in your career with 909 Infotech.