Tele Caller

Looking for a Tele Caller role in Mahalaxmi, Mumbai? A-Link Management is hiring now. You can earn up to ₹20,000/month. There are 30 open positions.

Employer’s description

A Telecaller Acts As The Direct Link Between A Business And Its Customers, Making Outbound Calls To Potential Leads Or Handling Inbound Inquiries To Promote Products/Services And Generate Sales. Key Responsibilities Include Hitting Sales Targets, Handling Customer Queries, Updating Crm Databases, And Building Strong Customer Relationships. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Marketing | Languages : Marathi, Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Marathi, Marketing, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Marketing
• Languages: Marathi, Hindi, English
• Someone polite and calm under pressure

What the job involves

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job details

• Location: Mahalaxmi, Mumbai, Maharashtra
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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