Telecaller

Start your next role as a Telecaller with A-link Management in Andheri, Mumbai. There are 30 open positions. You can earn up to ₹22,000/month.

Employer’s description

Outbound Calls: Contacting Potential And Existing Customers To Promote Products, Services, Or Set Up Appointments.Inbound Calls: Handling Customer Inquiries, Complaints, And Providing Solutions.Sales & Lead Gen: Persuading Customers To Purchase And Identifying New Potential Clients.Data Management: Updating And Maintaining Crm (Customer Relation. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Marketing, Marketing | Languages : Marathi, Hindi, English

What you get

Compensation: ₹15,000 – ₹22,000 per month.

Roles and responsibilities

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Marathi, Marketing, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Marketing, Marketing
• Languages: Marathi, Hindi, English
• A calm under pressure, polite attitude

Job details

• Location: Andheri, Mumbai, Maharashtra
• Openings: 30
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — A-link Management reviews applications regularly.