Call Cordinator

A To Z Interiors has an opening for a Call Cordinator based in Bhiwandi, Mumbai. The pay goes up to ₹15,000/month. The team is filling 2 vacancies.

Note from the employer

Handle Office Work Calls. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi

What you get

The salary for this role is ₹9,000 – ₹15,000 per month.

Day-to-day work

In this role, you will:

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi
• A patient, calm under pressure attitude

Quick facts

• Location: Bhiwandi, Mumbai, Maharashtra
• Job type: Full time
• Work type: Work from office
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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