Assistant Customer Relationship Man...

Join A1hr Services as an Assistant Customer Relationship Man... in Borivali East, Mumbai. Salary is up to ₹35,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English

What you get

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• You are customer-first and calm under pressure

Quick facts

• Work location: Borivali East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

Click Apply to send your profile to A1hr Services. It takes less than a minute.