Inbound Customer Service Advisor

A2m Recruitment is looking for an Inbound Customer Service Advisor to join its team in Malad West, Mumbai. Salary is up to ₹22,000/month. Freshers can apply. The team is filling 30 vacancies.

In the employer’s words

Customer Service Process. Languages : Hindi

Salary

You will be paid ₹16,000 – ₹22,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Hindi
• Good English
• Freshers can apply
• Languages: Hindi
• Someone polite and customer-first

Quick facts

• Location: Malad West, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by A2m Recruitment.