International Bpo Executive

Looking for an International Bpo Executive role in Malad West, Mumbai? A2m Recruitment is hiring now. The pay goes up to ₹30,000/month. 30 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.

What you get

You will be paid ₹20,000 – ₹30,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Hindi and English, Verbal communication and Typing speed
• Good English
• Freshers can apply
• You are patient and calm under pressure

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Job location: Malad West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to A2m Recruitment today.