Customer Care Executive

A2Z Staffing Solution Pvt Ltd is looking for a Customer Care Executive to join its team in T.Nagar, Chennai. The team is filling 30 vacancies. Salary is up to ₹20,000/month.

Note from the employer

Face To Face Interview. 1 - 2 Years Experience Compulsory. | Type : Domestic, Sales | Languages : English, Tamil

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, English, Sales and Tamil
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Sales
• Languages: English, Tamil
• You are polite and calm under pressure

Salary

You will be paid ₹18,000 – ₹20,000 per month.

Job details

• Location: T.Nagar, Chennai, Tamil Nadu
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30

Click Apply to send your profile to A2Z Staffing Solution Pvt Ltd. It takes less than a minute.