Caller

Aabasfit has an opening for a Caller based in Seawoods-Darave, Mumbai. 20 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹24,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Who can apply

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of Complaint handling, Active listening, Verbal communication and Hindi and English
• Basic English
• Freshers can apply
• Someone customer-first and polite

Salary

The salary for this role is ₹13,000 – ₹24,000 per month.

Job at a glance

• Job location: Seawoods-Darave, Mumbai, Maharashtra
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Aabasfit. It takes less than a minute.