Outbound Call Manager

Aadhyaai Management And Solution Private Limited has an opening for an Outbound Call Manager based in Sakinaka, Mumbai. There are 3 open positions. The pay goes up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound

What we are looking for

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Job details

• Location: Sakinaka, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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