Recovery Executive

Join Aarna Services & Solutions as a Recovery Executive in Virar, Mumbai. You can earn up to ₹20,000/month. The team is filling 5 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Pay and perks

You will be paid ₹13,000 – ₹20,000 per month.

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Virar, Mumbai, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 7:00 PM | Monday to Saturday
• Vacancies: 5
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday

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