Order Management Executive

A new Order Management Executive role is open at Aarti'S Kitchen, Kalyan West, Mumbai. There are 2 open positions. You can earn up to ₹28,000/month.

Employer’s description

Order Handling:Interact With Customers To Receive Orders For Retail Products And Customized Gift Hampers.Accurately Note Customer Requirements And Process Orders Accordingly.Stock Management:Verify Stock Availability For All Orders.Coordinate With Vendors To Procure Out-Of-Stock Products And Ensure Timely Replenishment.Follow Up With Vendors. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A customer-first, polite attitude

What the job involves

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Compensation

The salary for this role is ₹18,000 – ₹28,000 per month.

Quick facts

• Location: Kalyan West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

Apply today and take the next step in your career with Aarti'S Kitchen.