International Voice Process Agent

Aasaannaukri is looking for an International Voice Process Agent to join its team in Andheri, Mumbai. There are 10 open positions. The pay goes up to ₹40,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound, Sales | Languages : English

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Inbound, International, Outbound, Sales
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound, Sales
• Languages: English
• You are calm under pressure and polite

Compensation

The salary for this role is ₹25,000 – ₹40,000 per month.

Job details

• Work location: Andheri, Mumbai, Maharashtra
• Working hours: 11:00 PM TO 8:00 AM | Monday to Saturday
• Openings: 10
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Aasaannaukri.