Customer Care Executive

ABC Infotech wants to bring on a Customer Care Executive for its Ellis Bridge, Ahmedabad team. The team is filling 5 vacancies. No experience? You can still apply. You can earn up to ₹16,000/month.

Note from the employer

* Handling Tender-Related Back Office Work* Providing After-Sales Service To Customers* Client Coordination And Follow-Ups* Maintaining Records And Documentation. Type : Outbound, Domestic, Inbound | Languages : Gujarati, Hindi, English

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Gujarati, Hindi, Inbound, Outbound
• Male Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Gujarati, Hindi, English

Quick facts

• Work location: Ellis Bridge, Ahmedabad, Gujarat
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 5
• Work type: Office-based

Click Apply to send your profile to ABC Infotech. It takes less than a minute.