Hr/Admin

Join Accord Exhibit as an Hr/Admin in Chembur East, Mumbai. You can earn up to ₹30,000/month. The team is filling 2 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Pay and perks

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of CRM tools, Active listening, Typing speed and Complaint handling
• Basic English
• More Than 2 Years Experience Compulsory.

Job details

• Location: Chembur East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Accord Exhibit.