Loan Sales Telecaller

Accord Finserve Solutions Private Limited has an opening for a Loan Sales Telecaller based in Andheri East, Mumbai. 5 candidates will be hired for this role. You can earn up to ₹25,000/month.

In the employer’s words

Handle Customer Inquiries And Provide Complete Information About Loan Productscoordinate With Customers To Collect Required Documents And Ensure Accuracyverify Customer Details And Maintain Proper Recordsbuild And Maintain Strong Relationships With Customersfollow Up With Customers For Pending Documents And Process Updates. Languages : Marathi, Hindi, English

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are polite and patient

Your responsibilities

In this role, you will:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹15,500 – ₹25,000 per month.

Position details

• Job location: Andheri East, Mumbai, Maharashtra
• Job type: Full time
• Work mode: On-site
• Vacancies: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Accord Finserve Solutions Private Limited today.