Telecaller

Acejobs is hiring a Telecaller in Goregaon West, Mumbai. You can earn up to ₹21,000/month. There are 10 open positions.

Employer’s description

Job Responsibilities:Call Customers And Explain Motor Insurance Productsgenerate Leads And Close Sales Over Callshandle Policy Renewals And Follow-Upsmaintain Customer Relationship And Provide Support. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi, Marathi

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi, Marathi
• You are customer-first and patient

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹16,000 – ₹21,000 per month.

Position details

• Job location: Goregaon West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 10

Apply today and take the next step in your career with Acejobs.