Coillection Telecaller

Join Acenna Technology Solutions pvt Ltd as a Coillection Telecaller in Airoli, Mumbai. No experience? You can still apply. The pay goes up to ₹24,000/month. The team is filling 30 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with Typing speed, Active listening, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• You are polite and patient

What the job involves

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary

Salary: ₹19,000 – ₹24,000 per month, based on skills and experience.

Position details

• Location: Airoli, Mumbai, Maharashtra
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Acenna Technology Solutions pvt Ltd today.