Collection Executive

Acenna Technology Solutions Pvt Ltd is looking for a Collection Executive to join its team in Airoli, Mumbai. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹12,000 – ₹25,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of Hindi and English, Verbal communication, Active listening and Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and calm under pressure

What the job involves

In this role, you will:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work mode: Work from office

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